- Refund Policy
If a customer is not satisfied with the product and would like to return the goods within 7 days of the receiving their order, the customer may at their own expense, return the new, unused product, in the original packing for a refund. All refunds will be issued to their original bank account or credit card used for the purchase and all returns are subject to a twenty five percent (25%) restocking fee.
- There are no returns accepted and refunds offered after seven (7) days.
- Refunds for change of mind reasons for our product(s) shall not be accepted after seven (7) days.
- Orders that are shipped at no cost to the customer and are returned shall have the initial shipping expenses deducted from their refund. If the order has shipped then the customer is responsible for the initial shipping charge(s), return shipping charge(s), and all related expenses related to returning and restocking the order.
- If Turbo ships a customer the wrong product(s), then Turbo will replace the product(s) at no cost to customers.
Hamdan street, Abu dhabi, UAE